Shipping  policy 

US SHIPPING POLICY 

Shipping & Handling is based on current USPS rates.  

Our warehouse processes and packages orders Monday-Friday  9am-2pm EST. Orders placed after 2:00pm EST on Fridays or on  holidays will begin processing the following business  day. We work to get your order to you as quickly as possible. Our  current estimate is that your order will ship within 3-5 business  days from the order date. After which, your order should be  delivered within approximately 7-10 business days. 

We utilize USPS at checkout, you may see an 'estimated' delivery  window indicating possible transit time. Please note that this is  estimation and not a guarantee and does not include processing  time.

If utilizing Shop Pay or any form of Express Checkout to process  your order, please verify that the shipping address is correct as it  will auto populate whatever is stored in their online payment  system.  

We do not have access to any information stored directly in your  secure account. If you email customer service before your order  ships, we can correct the shipping address. However, if your order  ships to an incorrect address authorized by you at checkout,  you may be responsible for additional shipping charges to  correctly route the package and/or replace the products shipped  in the case we do not receive a return package. 

High Level Throwing® is not responsible for lost, stolen, or  damaged items. If something goes wrong during shipping, you  can reach out to austin@highlevelthrowing.com for resolution.  You'll receive a reshipment package if approved, but must pay for  shipping. 

Digital products are fulfilled immediately upon placing your order. You will receive an email upon order and can always email  Austin@highlevelthrowing.com to check your order if you cannot  access it. 

 Alternatively, you may email austin@highlevelthrowing.com if you  have not received any updates within 7 business days from the  date the order was placed. 

Tracking Products: 

Once the product leaves our warehouse, we ask that you please  contact the shipping provider for updates regarding shipping and  delivery. 

USPS: 1-800-275-8777 USPS Tracking

CANADIAN & INTERNATIONAL  SHIPPING POLICY 

Canadian and International orders DO NOT qualify for free  shipping. We ship to Canada. See rates online at checkout. 

If you want items shipped to other international locations, please  email austin@highlevelthrowing.com. 

We utilize the Zonos App to estimate duties and taxes to your  shipping address, which are calculated and payable with your  completed order at checkout. However, The recipient is the  importer of record and must comply with all laws and regulations  of the destination country. The recipient of an international  shipment may be subject to import taxes, customs duties and  fees, which are imposed once a shipment reaches the recipient's  country. Additional charges for customs clearance must be fulfilled  by the recipient. Highlevelthrowing.com has no control over these  charges, nor can Highlevelthrowing.com predict what they may  be. 

All prices on our site are in US dollars. Your credit card company  will bill you with your local currency at the current exchange rate.

If you experience difficulties using your credit or debit card to  make an international purchase, please first contact your bank to  ensure that your card has been enabled for international  purchases. 

When ordering outside of the United States of America, the  recipient is responsible for assuring the product can be legally  imported to the destination country. 

Customs, duties, and taxes are non-refundable: so a shipment  that is refused because of unexpected import fees, the cost of the  original shipping and any return shipping charges will not be  refunded. Customs policies vary widely from country to country;  you should contact your local customs office for more information. 

When customs clearance procedures are required, it can cause  delays beyond our original delivery estimates. 

To avoid a delay in receiving your order from customs, we  strongly suggest: 

• Providing a phone number where you can be reached by customs when your product arrives. This phone number will be listed on the commercial invoice so customs can reach  you to clear your order. 
• Please do not refuse a shipment or ignore requests from carriers regarding duty and/or tax liability charges. Be aware 

that most carriers will hold a shipment for 5 days after arrival  in your country before they return it to the sender. 

We are not able to offer refunds on products that are refused  for any reason. In addition, if Highlevelthrowing.com is billed for  the cost of the return shipment due to your refusal, you may be  responsible for that cost, too. 

Unfortunately, we cannot issue a refund of any kind for  orders seized or destroyed by Customs unless the order is  returned back to our fulfillment center in an undamaged and  resalable condition. A refund will be issued will be for the  cost of the merchandise only. We do not refund original  shipping charges for goods that are refused for delivery at  customs. 

If you have any questions regarding your international order,  please email austin@highlevelthrowing.com. 

Disclaimer 

Highlevelthrowing.com cannot be held responsible for any laws or  regulations that result in Customs applying additional cost to your  order, whether tax or duties, nor any related seized products or  delivery delays. By ordering from Highlevelthrowing.com, you  agree to the policies stated above. Highlevelthrowing.com  reserves the right to change these policies at any time, and we  also retain the right to refuse service to any customer at our sole  discretion.